Trade ally and contractor portal
Contractors in efficiency or electrification programs register, upload licenses and insurance, and submit project applications with equipment details and invoices. Eligibility rules check each submission before review, and contractors follow payment status. Program managers see which contractors generate quality projects and which need retraining or more frequent quality inspections. A searchable directory of approved contractors can also help customers find qualified installers for each program.
Interconnection application tracking
Solar, storage and other distributed energy applicants submit requests, pay fees and upload site plans through the portal. Each application moves through review, study and agreement stages, with the applicant seeing current status and outstanding requirements. Engineers work the same record internally, and queue reports support regulatory reporting on processing times. Automated notices tell applicants when a deadline is approaching or a deficiency must be cured to keep their queue position.
Commercial and industrial account sites
Large customers with many facilities need consolidated views of accounts, service requests, program participation and key contacts. A dedicated portal lets their energy managers submit requests across sites, view usage summaries from integrated systems and work with their account manager on efficiency or demand response opportunities. Account managers also see every open request across the customer's sites before a quarterly review, so they walk in knowing where service has fallen short.
Customer program enrollment
Residential and small business customers can enroll in demand response, weatherization, community solar or income-qualified assistance programs through guided forms. Eligibility checks call the customer information system, confirmations go out automatically, and participation data is ready for program evaluation and regulatory filings without manual compilation. Customers can return later to check enrollment status, update contact details or withdraw from a program without a phone call.