Salesforce managed services vs. hiring a Salesforce admin
When one in-house administrator is enough, when a managed services team is the better fit, and how many companies combine the two.
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We work with South Florida companies in trade, professional services, hospitality, healthcare and finance from our St. Louis headquarters, a short flight away.
Photo: Rolando Yera / Unsplash
Abstrakt Solutions is a Salesforce Consulting Partner headquartered in St. Louis that serves companies across South Florida, from Miami-Dade to Broward and Palm Beach, remotely and on site. We do not have a Florida office.
Where we are: Miami is a short flight from St. Louis. We work on Central Time, one hour behind, and schedule sessions within Eastern business hours.
Figures cover the Miami-Fort Lauderdale-West Palm Beach, FL Metro Area (FL). Sources are listed at the bottom of this page.
South Florida has the fourth-highest number of business establishments of the 100 metros we track, a sign of how many small and mid-sized companies operate here. Wholesale trade is almost as large as professional services, reflecting Miami’s role as a trade gateway to Latin America and the Caribbean: FedEx runs its Latin America and Caribbean headquarters here, American Airlines operates a major hub at Miami International, and the Miami-Dade Beacon Council names Carnival, Royal Caribbean and Norwegian Cruise Line in its hospitality cluster.
The Beacon Council, which covers Miami-Dade County, targets aviation and aerospace, trade and logistics, finance, technology, life sciences and healthcare, and creative industries. It counts about 2,500 startups and more than 20 unicorns in Miami’s tech ecosystem, supported by organizations such as the Miami-Dade Innovation Authority, Refresh Miami and Endeavor Miami, with IT management company Kaseya among the region’s leading tech firms.
The metro’s largest private sectors by share of 2024 GDP (excluding real estate and government), and how Salesforce applies to each.
Agencies, consultancies and technology services firms, many serving Latin American clients, need pipeline and account management across languages and time zones.
Importers, exporters and distributors need order, shipment and customer data connected across countries and currencies, which puts integration at the center of any Salesforce project.
Health systems and healthcare services companies use Salesforce for patient engagement, scheduling and contact-center service, with privacy designed in.
Banks, wealth managers and insurers serving domestic and international clients need relationship views and compliant communications.
Regional target sectors: Aviation & Aerospace, Trade & Logistics, Finance, Technology, Life Sciences & Healthcare, Creative Industries (Miami-Dade Beacon Council)
Based on the industry mix above and our work in those industries, not on inside knowledge of any Miami company.
Companies serving Latin America need multi-currency, multi-language processes and data models that reflect how international accounts are actually managed.
Travel and hospitality businesses need service at volume across channels, where routing and knowledge matter as much as sales.
A large base of fast-growing small and mid-sized firms means many teams outgrowing spreadsheets and lighter CRMs at the same time.
A Salesforce implementation partner turns your sales, service and marketing processes into a working Salesforce org.
A Salesforce migration moves records, relationships and history from an old system into Salesforce.
Salesforce integration connects Salesforce to other business systems so data moves automatically instead of being re-keyed.
Salesforce managed services is an ongoing arrangement where a consulting partner runs and improves your Salesforce org for you.
Salesforce optimization is the work of improving an existing org so people use it and trust its data.
A Salesforce health check is a structured review of an org covering security and access, data quality, automation, customization and technical debt, integrations, reporting and user adoption.
Salesforce implementations usually fail for a handful of reasons: requirements that were never agreed, a design built around the tool instead of the process, poor data migration, too much custom code, no owner on the client side and too little training.
Client names are anonymized and these projects are not specific to Miami. All case studies →
Written by the consultants delivering the work.

When one in-house administrator is enough, when a managed services team is the better fit, and how many companies combine the two.
Read the full post →No. Our only office is in St. Louis. We serve South Florida clients remotely and travel for workshops, go-lives and training when that helps the project.
Yes. We work with companies across South Florida, including Broward and Palm Beach counties.
Yes. Salesforce supports multiple currencies and languages; the design work is in setting up territories, pricing and reporting so international accounts are managed the way your team actually works.
Yes. An insurance agency we worked with replaced Google Sheets with Sales Cloud and strict per-agent record privacy.
Last reviewed September 25, 2026.
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