Beyond call recording: getting real ROI from Gong
Most teams treat Gong as expensive call storage. The return is in coaching, deal execution, and forecast accuracy. Here is how to move from recording to results.
Read the full post → How We Help
What we deliver for hr leaders.
Modern talent acquisition platform
ATS integration with sourcing, screening, assessment, and offer workflows, with AI-powered candidate matching and reduced human bias in screening.
Full lifecycle onboarding system
Salesforce-based or HR-platform-based onboarding journeys spanning offer through 90 days, with manager workflows, milestone tracking, and engagement signals.
AI-powered employee experience portals
HR Service Cloud + Agentforce delivering self-service for the 80% of cases that should be automated, and intelligent routing for the 20% that need humans.
Continuous performance management infrastructure
Goal tracking, regular check-in workflows, peer feedback systems, and performance signal aggregation, not just annual review forms.
Unified employee feedback platform
Engagement surveys, performance feedback, and exit data unified into one signal layer, with AI-augmented insight extraction.
Internal mobility platform
Internal job marketplace, skills-based matching, and structured succession planning workflows.
Common Challenges
What we see in hr organizations.
The patterns that come up in nearly every hr engagement.
Recruiting velocity in tight markets
Filling roles takes too long and costs too much. AI-augmented sourcing, screening, and pipeline management transform the math.
Employee onboarding inconsistency
Most onboarding programs are inconsistent at best. Modern HR tech can make day-one excellent for every new hire.
Employee self-service that does not work
When employees cannot get answers about benefits, PTO, or pay without a ticket, HR becomes a bottleneck. Agentforce changes this.
Performance management as paperwork
Performance reviews that happen once a year, then ignored, replaced by continuous performance management with structured signals.
Employee feedback and engagement data fragmentation
Engagement surveys, performance feedback, exit interviews, and 1:1 notes live in 5 systems. Pulling signal from all of it is hard.
Internal mobility and succession planning
Most HR teams know which employees are high-performers but cannot systematically match them to internal opportunities.
Signature Service Categories
The major hr practices our team runs.
Each category represents a deep specialization with dedicated playbooks, accelerators, and experienced practitioners.
Talent Acquisition Platform
ATS integration, sourcing, screening, AI-augmented matching, offer workflows.
Onboarding & Lifecycle
Day-one through 90-day onboarding journeys, manager workflows, milestone tracking.
Employee Service & Experience
HR Service Cloud, Agentforce, employee portals, intelligent routing.
Performance & Engagement
Continuous feedback, goal tracking, peer feedback, engagement signal aggregation.
Internal Mobility & Succession
Internal job marketplace, skills matching, succession planning workflows.
HR Analytics & Reporting
Workforce analytics, predictive attrition, DEI reporting, and people analytics dashboards.
See what this looks like for hr.
A free 30-minute working session with a consultant who has done this work before. You leave with a clear read on the right approach, whether or not you engage us.
Featured Insight
Insight & analysis from our hr team.
Practitioner-level analysis from the consultants delivering the work.
Revenue Operations
How We Work
The engagement model.
Predictable phases. Clear deliverables. No surprises.
01
Discovery
One to two working sessions to map your current state, business goals, gaps, and constraints. We come out with a written scope document and recommendation.
02
Design
Documented solution architecture, technical design, realistic timeline, and a transparent commercial proposal, reviewed with your team before any build.
03
Build
Configuration, development, integrations, data migration, AI training, and QA, delivered in iterative sprints with weekly demos and adjustments.
04
Launch & Optimize
Training, change management, hypercare support, and continuous improvement. We do not disappear after go-live. Most engagements continue into managed services.
Our Capabilities
The five practices that support your hr work.
Salesforce
Implementation, configuration, and managed services across the full Salesforce platform, from Sales and Service Cloud to Agentforce and Data Cloud.
Learn more →Gong
As one of Gong’s earliest services partners, we implement, integrate, and optimize Gong so revenue teams actually adopt it.
Learn more →AI Consulting
Strategy and production AI, from use-case selection and governance to deployed agents on the platforms you already run.
Learn more →Revenue Operations
The systems, data, and rituals that make sales, marketing, and customer success operate as one revenue engine.
Learn more →Ready to move hr forward?
Free 30-minute strategy session with a consultant who works with hr leaders every week.
Book a Consultation →