Beyond call recording: getting real ROI from Gong
Most teams treat Gong as expensive call storage. The return is in coaching, deal execution, and forecast accuracy. Here is how to move from recording to results.
Read the full post →Model choice should follow your architecture, not the other way around. For organizations already on Google Cloud or living in Google Workspace, Gemini on Vertex AI is often the path of least resistance and most value: the data is already there, the identity and governance are already there, and the integration surface is shorter. We help you decide whether that is true for you, and then build it well.
We deploy Gemini through Vertex AI, build Gemini-powered applications, and integrate them with the Google estate that makes them useful, BigQuery for the data, Workspace for where people work. Around that we do the production engineering, grounding, evaluation, and governance, that makes Gemini reliable inside a larger AI architecture instead of a clever one-off.
The usual failures: treating the model as the project and skipping the data and grounding work underneath it, integrations to BigQuery or Workspace that are shallow enough to demo but not to depend on, and no evaluation, so no one can say whether it is actually working. We build the data foundation and the guardrails first, so Gemini runs on real context and you can trust what it returns.
We are platform-honest. We recommend Gemini when your Google footprint makes it the right fit, and we have the AI engineering depth to deploy it as a production system, not a proof of concept. The goal is the same regardless of model: AI that does real work inside the tools your team already uses.
The engagements we run most often on Google Gemini, from first implementation through optimization.
Gemini deployments on Vertex AI with VPC Service Controls, data residency, and audit logging for enterprise workloads.
Custom applications built on Gemini, leveraging long context, multimodal input, and Google's safety features.
Tight integration with BigQuery for retrieval, analytics, and grounding Gemini in your enterprise data.
Gemini features inside Google Workspace, for organizations standardizing knowledge work on Google.
Architectures that combine Gemini with Claude or GPT, using the right model for the right workflow.
Engagements are measured by movement on the numbers that matter. These are the directions of travel we commit to.
Predictable phases. Clear deliverables. No surprises.
One to two working sessions to map your current state, business goals, and gaps. We come out with a written scope and recommendation.
Documented architecture, realistic timeline, and transparent commercial proposal. No surprises and no hidden scope.
Configuration, development, integrations, data migration, and QA, with weekly demos and on-the-fly adjustments.
Training, change management, hypercare, and ongoing optimization. We do not disappear at go-live.
Practitioner-level analysis from the consultants delivering the work.

Most teams treat Gong as expensive call storage. The return is in coaching, deal execution, and forecast accuracy. Here is how to move from recording to results.
Read the full post →