Beyond call recording: getting real ROI from Gong
Most teams treat Gong as expensive call storage. The return is in coaching, deal execution, and forecast accuracy. Here is how to move from recording to results.
Read the full post → How We Help
What we deliver for wealth management firms.
Salesforce Financial Services Cloud configured for wealth
FSC implementations done right, household modeling, fee schedules, supervisory review queues, advisor team assignments, performance reporting integration.
Book transition playbook
Proven methodology and toolset for moving advisor books, client data, household relationships, transaction history, compliance trail, with zero downtime and full preservation of context.
AI advisor productivity stack
Claude and Agentforce-powered meeting prep, client communication drafting, intelligent document processing, and AI-augmented client research. Tested across hundreds of advisor seats.
Compliance and supervisory automation
Automated communication surveillance, supervisory review workflows, audit-ready compliance trails, and SEC-ready exception reporting.
Custodian integration patterns that scale
Proven patterns for Schwab/Fidelity/Pershing data sync, reconciliation, and exception handling, built to handle the edge cases that break most builds.
Modern client portals on Experience Cloud
Mobile-first client portals with portfolio visibility, secure document exchange, e-signature workflows, and AI-augmented self-service.
Common Challenges
What we see in wealth management.
The technology and process challenges that come up in nearly every engagement we run in this industry.
Book transitions and M&A integrations
When advisors move firms or when firms acquire books, getting client data, history, and relationships transferred cleanly is the difference between a great or terrible advisor onboarding experience.
Compliance and supervisory review at scale
SEC and FINRA expectations grow every year. The firms that scale have automated supervisory review, audit trails baked into every workflow, and compliance evidence ready on demand.
Advisor productivity drag
Senior advisors lose hours every week on meeting prep, client communication, and admin work that AI can handle. The opportunity cost of not deploying these tools compounds quickly.
CRM that does not match advisor workflow
Generic CRM does not understand household structures, advisor team assignments, fee schedules, or compliance review queues. Salesforce Financial Services Cloud done right does.
Custodian and TAMP integration sprawl
Schwab, Fidelity, Pershing, plus TAMPs and reporting tools, every integration is its own snowflake, with edge cases that break under load.
Client portal experiences that feel dated
Wealthy clients expect digital experiences that match their best banking apps. Most advisor portals look like 2014 and clients notice.
Regulatory & Compliance Matters
What we navigate in wealth management.
Compliance is not a separate workstream, it is embedded in every workflow we deliver. The major frameworks we work within:
SEC Rule 17a-4 (Books & Records)
Retention, immutability, and supervisory access for electronic communications and trade records.
FINRA 2210 / 3110 / 4511
Communications with the public, supervision, and books and records, all of which need evidence in your CRM.
Reg BI (Regulation Best Interest)
Disclosure tracking, conflict-of-interest evidence, and care obligations documented at the account level.
DOL Fiduciary Considerations
Rollover analysis, fiduciary status tracking, and disclosure workflows that survive an exam.
State RIA / IAR Registrations
Multi-state Form ADV updates, IAR registrations, and notice filings tracked in workflow.
Cybersecurity Rule (S-P / Reg S-ID)
Customer data safeguarding, identity theft program evidence, and breach notification workflows.
Signature Service Categories
The major wealth management practices our team runs.
Each category represents a deep specialization with dedicated playbooks, accelerators, and experienced practitioners.
CRM & Practice Management
Full Salesforce FSC deployments, advisor productivity systems, and integrated practice operations.
Compliance & Supervisory Infrastructure
SEC-ready audit trails, supervisory review workflows, and compliance evidence automation.
M&A and Book Transitions
Clean book transfers, data migrations, advisor onboarding playbooks, and post-merger integration.
AI for Advisor Productivity
Meeting prep automation, client communication drafting, and intelligent document processing.
Client Experience & Portals
Modern client portals, mobile experiences, secure document exchange, and digital onboarding.
Other Platforms
The technology stack we typically deploy here.
Salesforce Financial Services Cloud
Schwab / Fidelity / Pershing custodian integrations
Black Diamond / Orion / Tamarac
DocuSign for financial documents
AdvisorEngine / Envestnet
Anthropic Claude for advisor productivity
Salesforce Agentforce
Tableau for AUM analytics
Compliance management platforms
Integration Ecosystem
The platforms we connect to in wealth management.
Our team carries hands-on experience across the systems your firm already runs. Integration is rarely the bottleneck.
Salesforce Financial Services Cloud
Orion Advisor Tech
Black Diamond / Advent
eMoney Advisor
MoneyGuidePro
Riskalyze / Nitrogen
Schwab Advisor Services
Fidelity Wealthscape
Pershing NetX360
Albridge / BNY
DocuSign / Smart Forms
Wealthbox
Redtail CRM
Holistiplan
PreciseFP
Snappy Kraken
Calendly / SavvyCal
Microsoft 365 / Outlook
How Clients Engage Us
Four ways to work with us on wealth management initiatives.
From short diagnostics to fractional leadership, every engagement model is designed around the client's stage and needs.
Discovery & Strategy
A 2-4 week diagnostic engagement to assess current state and recommend a roadmap.
Fixed-Scope Implementation
Defined-deliverable projects with milestone-based pricing, typical for FSC implementations and book transitions.
Managed Services
Ongoing administration, enhancement, and support for your wealth management technology stack.
Fractional RevOps & Technology Leadership
National practice management expertise on a fractional basis for firms not ready for a full-time CTO.
Outcomes We Deliver
The metrics we actually move for wealth management clients.
Engagements are measured by movement on the numbers that matter. These are the directions of travel we commit to.
Advisor admin time per week
Reduced
New account opening cycle time
Reduced
Client meetings prepared with AI
Increased
Compliance exam findings
Reduce to zero material
Advisor onboarding (book transfer)
Reduced
Client portal adoption
Increased
Signature Frameworks
Proprietary methodologies for wealth management work.
Every engagement leverages reusable assets, frameworks, blueprints, and diagnostics built up over hundreds of client projects.
The Advisor Day Audit™
A two-week diagnostic that maps where advisors actually spend their time, which becomes the basis for every automation decision.
Practice Stack Blueprint™
Our reference architecture for connecting CRM, planning, performance reporting, custodial, and document systems in a way that scales past the founders.
Book Transition Playbook
A repeatable, tested process for moving advisor books between firms without losing data, clients, or compliance evidence.
Reg BI Readiness Review
A targeted assessment of how Reg BI disclosure and care obligations are evidenced in your platform, and what would happen in an exam.
Featured Insight
Insight & analysis from our wealth management team.
Practitioner-level analysis from the consultants delivering the work.
Revenue Operations
Case Study
Recent wealth management success story.
Marketing Operations
A fee-only RIA automated post-meeting client surveys while staying SEC-compliant
A registered investment advisor automated client feedback and prospect nurture journeys in Marketing Cloud Account Engagement without breaking SEC supervision requirements.
35+
Surveys auto-sent in months
Our Capabilities
How we help wealth management clients.
Salesforce
Implementation, configuration, and managed services across the full Salesforce platform, from Sales and Service Cloud to Agentforce and Data Cloud.
Learn more →Gong
As one of Gong’s earliest services partners, we implement, integrate, and optimize Gong so revenue teams actually adopt it.
Learn more →AI Consulting
Strategy and production AI, from use-case selection and governance to deployed agents on the platforms you already run.
Learn more →Revenue Operations
The systems, data, and rituals that make sales, marketing, and customer success operate as one revenue engine.
Learn more →Ready to move wealth management forward?
Free 30-minute strategy session with one of our consultants who knows your industry.
Book a Consultation →