Professional, scientific, and technical services
Consulting, engineering and software work accounts for at least 5.8% of metro GDP in 2024 BEA figures. Firms in that group frequently move to Salesforce from a lightweight CRM they outgrew, carrying contacts, deals and project notes of uneven quality. The migration work is largely judgment: which old opportunities are still worth keeping, how to reassign account ownership after years of turnover, and which attachments deserve space in the new org rather than an archive.