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Aerospace & Manufacturing Marketing Operations

A 50-year aircraft-engine MRO firm automated trade-show capture and nurture with Sales Cloud + MCAE

A private-equity-backed aircraft-engine maintenance company growing 17-25% a year modernized manual sales and marketing on Sales Cloud and MCAE.

14
Trade shows automated
The challenge

The team had just moved to Salesforce with half its records duplicated, captured 14 trade shows’ worth of leads by hand, and had no automation to engage prospects ahead of maintenance cycles.

What we did
  • Core CRM with clean data architecture and campaign tracking for jobs ranging up to $600K-$800K overhauls
  • MCAE with sending and tracker domains and automated prospect sync with duplicate detection
  • QR-code landing pages and forms for instant trade-show capture and routing
  • Engagement Studio nurtures timed to maintenance cycles, with parent/child campaign ROI tracking
The results

Manual data entry and duplicates were eliminated, trade-show capture went digital, and the platform was built to engage prospects up to nine months before a maintenance event and scale with the growing team.

I will definitely be reaching out to get training for my new marketing manager on how to use this.

Client, Aerospace & Manufacturing