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Manufacturing Marketing Operations

A building-products manufacturer unified trade-show marketing and sales with Marketing Cloud

A building-products company replaced disconnected ActiveCampaign email with MCAE integrated to Sales and Service Cloud, finally tying trade-show spend to results.

The challenge

Marketing ran in ActiveCampaign while contacts lived in Salesforce, trade-show leads were captured with minimal information, and there was no way to measure cost per lead or attribute revenue to campaigns.

What we did
  • MCAE configured as a single source of truth with Sales and Service Cloud
  • Lead scoring and grading so sales could prioritize high-value prospects
  • Campaign tracking and attribution for trade shows and other initiatives
  • Migration of templates and segmentation from ActiveCampaign, plus website form integration
The results

The manufacturer eliminated the marketing-to-sales disconnect, established clear lead-source and ROI tracking including trade shows, and gave reps intelligent lead prioritization on one platform.

We’re hoping this will… really send out better targeted campaigns.

Client, Manufacturing